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Terms of Service


Virtual Contact

Virtual Contact, invites you to know the TERMS OF SERVICE agreement of its website.

VIRTUAL CONTACT, SA DE CV, establishes and publishes the TERMS OF SERVICE of its website; Likewise, through its legal representative, it declares that it is a company legally constituted in accordance with Mexican laws, and that for the legal purposes that may arise, it states that it will henceforth be known commercially as Virtual Contact.

Virtual ContactLikewise, it states as the legal address for any type of obligations the one located at Av. Beethoven 5042 Interior 59, Colonia Residencial La Estancia, CP 45030, Zapopan, Jalisco. Mexico; that it has sufficient legal capacity; which is registered in the Federal Taxpayers Registry under the number: VCO-991022-8L5; and that has the internet portal

Virtual Contact, declares and makes you aware that when visiting and / or using the website, whose domain name is: property of Virtual Contact, the visitor is accepting and confirming his understanding of the TERMS OF SERVICE contained in this agreement and that govern the use of the website.

The sole use of the website, grants the general public the status of User (hereinafter referred to as the "User" or the "Users") and implies full and unconditional acceptance of each and every one of the general and particular conditions included in these TERMS OF SERVICE published by Virtual Contact at the same time that the User accesses the website.

Likewise, the User expressly declares that when accessing, observing, making use of the website and / or by favoring us with your purchase, it will be considered that you have read, understood and accepted in its entirety the TERMS OF SERVICE of the same stipulated here, using for this purpose electronic means, in terms of the provisions of article 1,803 of the Federal Civil Code , with the understanding that if the User does not accept them, they must refrain from accessing, using and observing the website of Virtual Contact.

Any modification to these TERMS OF SERVICE will be made when the owner of the website, in this case Virtual Contact, deems it appropriate. It is the sole responsibility of the User to ensure that they are aware of such modifications.


This document constitutes an ADHESION AGREEMENT for the use of the website that celebrate: on the one hand, Virtual Contact and, on the other, the User, subjecting both parties to the provisions of this agreement.

This agreement does not create any partnership, mandate, franchise, or employment relationship agreement between Virtual Contact and the user.


The User affirms that he is over 18 years of age and is fully capable of contracting the terms, conditions, statements, representations and guarantees established, of acquiring rights and obligations, of complying as well as of complying with the TERMS OF SERVICE set forth in this agreement.

The services are only available to people who have legal capacity to contract, so that with the acceptance of the same, the User is responsible for the above. People who do not have that capacity or minors may not use the services.


a) By virtue of the conclusion of this agreement, Virtual Contact grants and grants the User the right of free, non-exclusive, revocable and non-transferable use to view and use the website in accordance with the TERMS OF SERVICE set forth herein. For the purposes of this agreement, the parties agree that "User" shall mean any person of any nature who enters the website and / or any of the subpages that display its content and / or the person of any nature who joins and / or use any of the services offered through said website.

This license is conferred in order for the User to use the functionality provided by the website, solely and exclusively, to identify himself in the applications and / or systems operated by Virtual Contact. All rights and licenses that are not expressly granted to the User in this agreement, are reserved for Virtual Contact.

b) The User may only print and / or copy any information contained or published on the website Exclusively for the purposes described in the registry, the commercial use of said information with third parties is strictly prohibited, unless explicit reference is made to the source of origin, which is Virtual Contact. In case of being a legal entity, it will be subject to the provisions of article 148, section IV of the Federal Copyright Law.

c) The reprint, publication, distribution, assignment, sublicense, sale, electronic reproduction or by other means, partial or total, of any information, document or graphic that appears on the website any use other than those already mentioned above, the User is expressly prohibited, unless he has the prior written authorization of Virtual Contact.


The User and Virtual Contact agree that the use of the website will be subject to the following rules.


a) The User acknowledges and accepts that the information published or contained on the website will be clearly identified in such a way that it is recognized that it comes from and has been generated by Virtual Contact or by its suppliers.

Virtual Contact cannot ensure that a User will complete an operation, nor can it verify the identity or personal data entered by the same User.

b) However, the information, concepts and opinions published on said website do not necessarily reflect the position of Virtual Contact, nor of its employees, officers, directors, shareholders, licensees and concessionaires.

For this reason, Virtual Contact is not responsible for any of the information, opinions and concepts that are issued on the referred website. In this case, the User is recommended to consult with a specialist and / or professional in the matter. Likewise, Virtual Contact is not responsible for the information contained in the website, including the subpages, with the understanding that the use and monitoring thereof is at the User's risk and responsibility.

c) Virtual Contact reserves the right to block access or partially or totally remove all information, communication or material that in its sole judgment may result.

i) Abusive, defamatory, obscene or offensive;

ii) Fraudulent, artificial or misleading;

iii) Violation of Copyright, trademarks, confidentiality, industrial secrets or any Intellectual Property right of a third party;

iv) That in any way contravenes the provisions of this agreement; such as, the publication of offers referring to weapons, drugs, stolen objects, highly toxic products, or any other object, product, living being, animals, plants and any other that are prohibited that contravene or violate regulations or provisions applicable legal;

If the User wishes to obtain more information on a specific topic provided by Virtual Contact or its suppliers, you should consult directly with each of them, as appropriate and / or with a specialist in the matter.

d) The User acknowledges that Virtual Contact, does not previously control or censor the content available on the website. For this reason, Virtual Contact does not assume any responsibility for the content provided to said website by independent or unrelated providers. Virtual Contact, and does not have editorial control over the content, information and / or material generated and / or provided by third parties; They will be subject to the policies established for publication on the website.

All opinions, advice, statements, services, offers or other information or content expressed or made available to the public by third parties, belong to their respective author and Virtual Contact assumes no responsibility for this.

In the same way, Virtual Contact does not guarantee the accuracy, veracity, comprehensiveness and / or usefulness of any content provided by such third parties.

Additionally, Virtual Contact is not responsible for nor does it guarantee the accuracy, completeness, veracity and / or reliability of any opinion, information, advice or statement expressed by the Affiliates through its website and under any circumstances Virtual Contact will be responsible for any damage and / or loss, direct or indirect, caused by virtue of the trust that Virtual Contact Deposit in information obtained through your website.

Virtual Contact reserves the right to delete or modify the content of this website, which in the sole judgment of Virtual Contact, does not comply with its standards or that could be contrary to the current legal system and, therefore, will not be responsible for any failure or delay that is generated when eliminating such material.

Likewise, it reserves the right to modify, or eliminate parts of these TERMS OF SERVICE at any time, the changes will be effective when they are published on the website; It is suggested to periodically review the updates made, since you will have to accept the changes that are made in order to continue accessing the platform and to continue marketing products.


Users acknowledge that, by providing the personal information required in any of the services provided on this website, they grant Virtual Contact the authorization indicated in article 109 of the Federal Copyright Law. In all cases, Users will respond for the veracity of the information provided to Virtual Contact.

Likewise, for the provision of services, the User also undertakes to accept the TERMS OF SERVICE stipulated for this purpose.


Through the website, Virtual Contact can obtain various information from the User that can be compiled and fixed in a database for which Virtual Contact publishes its Privacy Notice on the website, which is recommended to consult for information regarding the processing of the User's personal data.

Si Virtual Contact decide to change your Privacy Notice, you will announce such changes on the website, so that the User can always know who is responsible for the treatment, what information is collected, what it is requested for, among other things.

The User acknowledges that by providing the personal information required in any of the services provided on this website, he grants Virtual Contact the authorization indicated in article 109 of the Federal Copyright Law, as well as the consent to the policies established in the Privacy Notice of Virtual Contact.

By providing personal information to the website, the User agrees to provide such information accurately, up-to-date and complete about himself where requested, and agrees to maintain and update such information appropriately.

Virtual Contact will use and maintain the information it collects from the User through the website in accordance with its Privacy Policies.

To use the services offered by Virtual Contact, the User must provide certain personal data. Your personal information will be processed and stored on servers or magnetic media that maintain high standards of security and protection, both physical and technological.

For more information on the privacy of personal data and on the cases in which personal information may be disclosed, you can consult our Privacy Notice, agreeing that your personal data be used in the database of Virtual Contact, and will be shown to third parties that Virtual Contact so consider, for which the User expressly authorizes its disclosure, use and treatment.

In all cases, the User will respond for the veracity, accuracy, validity and authenticity of the information and personal data provided to Virtual Contact.


Virtual Contact, the website, its logos, and all the material that appears on said website, has or may contain articles, opinions, directories, databases, guides, photographs, illustrations, images, videos and audio fragments and advertising copies; as well as trademarks, Copyrights, logos, domain names, trade names, service marks, patents, and artistic works owned by their respective owners and authors, material subject to Copyrights (including the source and code of the object) and / or any other form of Intellectual Property, are the property of Virtual Contact or authorized third parties, and are protected by applicable laws on Copyright and Intellectual Property, and by international treaties.

The Copyright on the content, organization, collection, compilation, information, logos, photographs, images, programs, applications, and in general any information contained or published on the website, are duly protected in favor of Virtual Contact, its Affiliates, suppliers and / or their respective owners, in accordance with the applicable legislation on Intellectual and Industrial Property.

The User is expressly prohibited from modifying, altering or deleting, either in whole or in part, the notices, trademarks, trade names, signs, advertisements, logos or in general any indication that refers to the ownership of the information contained in the site designated web.

Unless otherwise stated in this document, or unless it has been expressly authorized by Virtual Contact, The User is not allowed to use, copy, capture, reproduce, download, publish, transfer, sell, authorize, modify, create derivative works of or based on, republish, redesign, upload, edit, transmit, publicly display , frame, link, exploit all or any part of the material, distribute in any form or by any means, including, among others, electronic means, mechanical means, photocopying, recording or other, without the prior written permission of by Virtual Contact.

Any other use of the material apart from what is allowed by this agreement, will constitute a violation of the provisions of this document, and may constitute a violation of Copyright and / or patent rights.

In the event that the User transmits to Virtual Contact any information, programs, applications, software or in general any material that requires to be licensed through the website, the User grants with this act to Virtual Contact a perpetual, universal, free, non-exclusive, and royalty-free license, which includes the rights to sublicense, sell, reproduce, distribute, transmit, create derivative works, display and perform them publicly.

The provisions of the previous paragraph will also apply to any other information that the User sends or transmits to Virtual Contact, including, without limitation, ideas to renew or improve the website, whether they have been included in any space of the Internet portal indicated, or by virtue of other known means or modes of transmission or that will be developed in the future .

Therefore, the User expressly waives with this act to carry out any action, demand or claim against Virtual Contact, its Affiliates or suppliers for any current or eventual violation of any Copyright or Intellectual Property derived from the information, programs, applications, software, ideas and other material that the User himself sends to the website

The User agrees to report any breach of this agreement committed by third parties of which the User finds out.

The User is informed that Virtual Contact You will immediately defend your rights to the fullest extent of applicable law.

The User agrees not to use the material for an illegal purpose and not to violate our rights or the rights of others.

It is policy of Virtual Contact, act against the violations that in the matter of Intellectual Property could be generated or originate according to what is stipulated in the legislation and other applicable Intellectual Property laws, including the elimination or blocking of access to material that is subject to activities that infringe the Intellectual Property rights of third parties.

In the event that any User or third party considers that any of the content that is found or is entered on the website and / or any of its services, violate your Intellectual Property rights, you must send a notification to the following email address: in which they indicate:

a) True personal data (name, address, telephone number and e-mail address of the claimant);

b) Autograph signature with the personal data of the owner of the Intellectual Property rights;

c) Precise and complete indication of the content (s) protected by the Intellectual Property rights allegedly infringed, as well as the location of said violations on the aforementioned website;

d) Express and clear declaration that the introduction of the content (s) indicated (s) has been made without the consent of the owner of the Intellectual Property rights allegedly infringed;

e) Express statement, clear and under the responsibility of the claimant that the information provided in the notification is accurate and that the introduction of the content (s) constitutes a violation of said rights.

Nothing contained in this agreement or on the website, should be construed as granted, by implication, exclusion or otherwise in any license or right to use any material in any way without the prior authorization of Virtual Contact and in writing, or from a third party that may be the owner of the material or the Intellectual Property that appears on the website.


The User acknowledges and accepts that Virtual Contact is an independent organization of third parties, sponsors and advertisers whose information, images, advertisements and other advertising or promotional material may be published on the website.

The User acknowledges and accepts that said advertising material is not part of the main content published on said website. Likewise, you acknowledge and accept with this act that the aforementioned advertising material is protected by the applicable laws on Intellectual and Industrial Property.


The User acknowledges and accepts the following regarding:


Certain segments of the website, may require registration or the User to provide certain personal information to participate in certain options or to access said content.

The practice of the website that governs the User's personal information is disclosed in the policies of the PRIVACY POLICY. The decision to provide such information is entirely voluntary and optional; However, if the User decides not to provide the information in question, perhaps the User will not be able to access certain content, or initiate or complete transactions, or participate in certain options on the website.

Virtual Contact reserves the right to request any additional proof and / or data in order to corroborate the User's information or personal data, as well as to temporarily or permanently suspend that User whose personal data could not be confirmed. In these cases of disqualification, any purchase in process or made will be canceled, without generating any right to compensation from Virtual Contact for the user.


When registering a new Affiliate through the website, all the provisions of this agreement and other applicable policies of Virtual Contact.

If the User registers on the website, agrees to accept responsibility for all activities that occur or may occur within your account, email or personal password, if any, and agrees that you will not sell, transfer or reassign your affiliation, any affiliation right, or any email issued by the website.

The User is responsible for maintaining the confidentiality of his personal security password and will be solely responsible for its use, misuse or loss, and for restricting access to his computer so that third parties cannot access the portion of the website that It is protected by the personal password and by the email provided when registering on the website. Virtual Contact may, in complete discretion, at any time, with or without prior notice, terminate or suspend your password, membership, for any or no reason.


The User will access their virtual account and therefore their account by entering their registration code (email) and their chosen personal security key (password).

The virtual account is personal, unique and non-transferable, and it is prohibited for the same User to register or own more than one virtual account.

In case of Virtual Contact detect different virtual accounts that contain matching or related data, you can cancel, suspend or disable them.

The User will be responsible for all the operations carried out in his virtual account, since access to it is restricted to the entry and use of his security code, which is exclusively known to the User.

The User agrees to notify Virtual Contact immediately and by the suitable and reliable means, any unauthorized use of your virtual account, as well as the entry by unauthorized third parties to it. It is clarified that the sale, assignment or transfer of the virtual account is prohibited under any title.

Virtual Contact reserves the right to reject any affiliation request or to cancel any previously accepted affiliation, without being obliged to communicate or state the reasons for its decision and without generating any right to compensation or redress to the User.


The User acknowledges and accepts the following regarding:


Products are sold through the website

To purchase the products published on the website of Virtual Contact, the User can become an Affiliate of Virtual Contact.

If the User is interested in promoting, buying or selling products or materials through this website, they must consult the section on PURCHASE-SALE POLICIES AND PROCEDURES of Virtual Contact, or you can communicate via email to the account


The prices of the products published on the website, as well as the corresponding billing, will be in Mexican pesos, and / or if the original price is in foreign currency, the current exchange rate will be taken into account.

The prices of the products published on the website already include VAT (16% Value Added Tax). Said tax will be invoiced in a breakdown of the current prices.

The prices, specifications, and other data of the products published on the website are subject to change without prior notice by Virtual Contact.


Order shipments are generally processed the next business day after the purchase is made and the payment is received. Virtual Contact does not ship on Saturday or Sunday.

Shipments of Virtual Contact They arrive in a period of time of 30 to 60 calendar days, depending on the country of origin and customs conditions, to the entire Mexican Republic. For shipments to remote or inaccessible locations, the shipping terms will be agreed with the Affiliate.

If for any reason other than Virtual Contact, the order cannot be delivered within the established time limit, we will notify you of this situation before sending the order.

The shipping costs of the order are normally included in the published price, except when it is clearly specified that the shipping cost is not included.

The order will be delivered at the address indicated to the person who is at that time, showing an official identification. If no person is found at the indicated address, one more delivery attempt will be made, and if it is not delivered, it will be returned to the place of origin. Any subsequent attempt to deliver or ship the order must be paid by the Affiliate.


The Affiliate who purchases products through the website, you will receive a digital purchase note at the time of purchasing said products, likewise, the Affiliate may request the corresponding fiscal invoice for the purchase by communicating via phone or email to the customer service department of Virtual Contact. If the electronic invoice is not requested in the corresponding fiscal month, it may not be required later, since at the end of the month a Counter Sales invoice will be issued with all purchases without a specific RFC.


The Affiliate or User is aware that Virtual Contact sells products from various parts of the world, and therefore, from many suppliers and manufacturers. Because of this, we have to abide by many types of Exchange or Return policies of each of the suppliers and / or manufacturers.

Most manufacturers in Asia do not accept exchanges or returns, so Virtual Contact will unilaterally determine whether or not to accept the exchange or return of any product.

To start the exchange or return process, it must be within the following cases:

a) Wrong product. The customer received a product that they did not order.

b) Damaged, opened, used or defective product. The customer receives a product that at first glance does not meet the conditions of a new product or shows signs of having been previously used.

c) Product within the warranty period. Products are normally guaranteed for 30 calendar days from the day they are received by the end user.

If Virtual Contact, authorize the Affiliate any change or return, the returned products must be in good physical condition and with all their packaging and be within their life period.


Claims for missing or incorrect order shipments will be considered only through a detailed letter addressed to the customer service department of Virtual Contact or by email:

This document must be sent via email within the next 3 business days from the date the order was delivered.

The Affiliate or client should review the material received well, for no reason should they not accept open, damaged or incomplete packages.

The Affiliate must report to Virtual Contact any damage, mistake or missing email within 48 hours of having signed the acknowledgment of receipt of the order. After that time, claims for these reasons will not be accepted.

For any clarification or complaint, Virtual Contact You have 24 to 48 hours (1 to 2 business days) to respond and follow up accordingly.

Virtual Contact undertakes to follow up on complaints and suggestions, with personalized attention to each of the Users or Affiliates, respecting the times established in this agreement.


All the data that the Affiliate enters the website of Virtual Contact: including the affiliation number, name, address, telephone, etc., will be encrypted under a very sophisticated method using state-of-the-art technology that are sent through our secure server under SSL encryption.

These data cannot be read in any way during transmission.


There are cases in which a purchase order or order may not be processed due to circumstances beyond the control of Virtual Contact and which cannot be foreseen, circumstances in which force majeure or fortuitous event intervenes, in that sense, Virtual Contact, will immediately inform the Affiliate of the reason why it was not possible to process their order or request, restoring any amount charged to the Affiliate, making it clear that in this process additional information may be requested to complete the refund process.

Likewise, it refers that all the products offered on the website, are subject to availability and are offered to the Affiliate while stocks last, so it may be the case that the same product can be purchased by several Affiliates at the same time and at the end of the sales process it turns out that the product is no longer available for being exhausted, even when it appears on the website, in which case, Virtual Contact will inform the Affiliate of such situation, proceeding to reimburse any amount paid for the purchased product if applicable, or it will be notified of the impossibility of processing the purchase order.

If derived from some of the assumptions contemplated in this section, or from other circumstances, Virtual Contact had to reimburse the Affiliate some amount of money, this refund will be made by electronic transfer, and under no circumstances will it be greater than the amount deposited by the Affiliate.

All sales offers, communications, requests for information, among others, that are made through the website, Virtual Contact will not be responsible for communications that are sent outside this website, likewise, Virtual Contact Nor will it be responsible for cash deposits, bank transfers or payments by credit or debit cards made by the Affiliate to accounts other than those specified for the purchase of products, referring to the fact that deposit requests are never made to private accounts. .

Virtual Contact recommends the Affiliate to act with prudence and common sense when carrying out commercial operations.

The User or Affiliate must always bear in mind the risks of dealing with minors or with people who use a false identity.

Virtual Contact will not be responsible for the realization of offers and / or operations with said Users or Affiliates based on the trust placed in the system or the services provided by Virtual Contact.

In the event that one or more Users, Affiliates or any third party, initiate any type of claim or legal action against another or other Users, each and every one of the Users or Affiliates involved in said claims or actions, exempt from all responsibility to Virtual Contact, to its directors, managers, employees, agents, operators, representatives and proxies.


The User agrees that the use of the website it is done at your own risk and that the products offered are provided on an "as is" and "as available" basis.

Virtual Contact does not guarantee or endorse in any way the truthfulness, precision, legality, morality or any other characteristic of the content of the material published on the website; the service, the website and all content are provided, as is and as available.

The User or Affiliate releases Virtual Contact of any responsibility and conditions, both express and implicit, in relation to the products and information contained or available on or through this website; including, without limitation.

a) The availability of use of the website

b) The absence of viruses, errors, deactivators or any other contaminating material or with destructive functions in the information or programs available on or through this page or in general any fault in said website.

c) Notwithstanding the foregoing, Virtual Contact or its suppliers may update the content of the page constantly, so the User or Affiliate is asked to take into account that some information published or contained in or through this website may have become obsolete and / or contain inaccuracies or typographical errors or spelling.

The User or Affiliate agrees that the use of the website of Virtual Contact is done at your own risk, and that the products offered there are provided on an as-is and as-available basis.

Virtual Contact makes no express or implied warranty, endorsement statement of any kind with respect to the website, the service or the content.

Virtual Contact expressly rejects all guarantees of any kind, express, implicit, legal or otherwise, including, but not limited to, the guarantees of commercialization, suitable for a particular purpose, title and non-infringement, in relation to the website, the service, content and any product or service provided or to be provided through the website of Virtual Contact.

Virtual Contact does not guarantee that the website meets the requirements of the User or Affiliate, that the functions performed by the website or that the services offered therein are not uninterrupted, punctual, secure, that they are free of errors, or that the defects of the website or service will be corrected.


Up to the maximum allowed by applicable laws, Virtual Contact It will not be responsible, in any case, for direct, special, incidental, indirect, or consequential damages that in any way are derived or related to.

a) The use or execution of the website, with the delay or unavailability of use.

b) The provision or lack thereof of services of any information or graphics contained or published on or through the indicated website.

c) The updating or lack of updating of the information.

d) The alteration or modification, in whole or in part, of the information after it has been included in said website.

e) Any other aspect or characteristic of the information contained or published on the Internet portal or through the links that are eventually included on this website.

f) The provision or lack of provision of the other services, all the previous assumptions will be in force, even in the cases in which it has been notified or advised to Virtual Contact about the possibility of such damage.


Any communication that the User sends to the website, including but not limited to, questions, criticisms, comments, suggestions will become the sole and exclusive property of Virtual Contact and they will not be returned, unless there is a court order, likewise, when the User sends comments or criticisms to the website, it also grants Virtual Contact the right to use the name that the User sends in the framework of said review, comment, or any other content.

It is worth mentioning that the User must not use a false email address, that is, pretend to be someone who is not.


Virtual Contact is not responsible for any damage, loss or loss to the User or Affiliate caused by failures in the system, the server or the Internet.

Virtual Contact Nor will it be responsible for any virus that could infect the User or Affiliate's equipment as a result of access, use or examination of its website or as a result of any transfer of data, files, images, texts, or audio contained therein.

The User or Affiliate may not attribute any responsibility to Virtual Contact, nor demand payment of damages, losses or even loss of profits, by virtue of damages resulting from technical difficulties or failures in the systems or on the Internet.

Virtual Contact does not guarantee continued or uninterrupted access and use of the website. The system may eventually be unavailable due to technical difficulties or Internet failures, or for any other circumstance beyond our control. Virtual Contact.

In such cases, Virtual Contact It will endeavor to restore it as quickly as possible without, for this reason, any type of responsibility being imputed to it. Virtual Contact will not be responsible for any errors or omissions contained in the website


Virtual Contact, at its sole discretion, may at any time and / or when it deems appropriate, without the need to notify the User or Affiliate, make totally or in part, corrections, additions, deletions, improvements, or modifications to the content, presentation, information, services, areas, databases and other elements of said website, without this, of place or right to any claim or compensation, nor that this implies recognition of any responsibility in favor of the User or Affiliate.


Any modification to this agreement will be made when the owner thereof (in this case Virtual Contact) deems it appropriate, being the sole responsibility of the User or Affiliate to ensure that they are aware of such modifications.

Virtual Contact reserves the right to improve, update, add, discontinue, remove, revise, or in any other way modify in part or in whole, the TERMS OF SERVICE of this agreement at any time, where such modifications will be subject to this agreement, and they will be effective immediately through:

a) Publication on the website of the modified agreement (optional).

b) Notification to the User or Affiliate about said modifications.

In this way, the User or Affiliate agrees to review said agreement periodically in order to keep abreast of said modifications.

Notwithstanding the foregoing, each time the User or Affiliate provides information to Virtual Contact, access or use the website, or participate in any offer in any way after this agreement has been modified, it will be considered that you have read, understood and unconditionally granted what was agreed in said modifications of this agreement.

The most recent version of this agreement will be available on the website, and will replace all previous versions of this agreement.


Occasionally, Virtual Contact may add to the TERMS OF SERVICE of this agreement, additional provisions relating to specific areas or new services that are provided on or through the website, which will be published in the specific areas or new services of said website for reading and acceptance.

The User acknowledges and accepts that these additional terms form an integral part of this agreement for all legal purposes that may arise.


Virtual Contact may, at any time and when it deems it appropriate, assign all or part of its rights and obligations derived from this agreement. By virtue of said assignment, Virtual Contact will be released from any obligation in favor of the User or Affiliate, established in this agreement.


The User or Affiliate agrees to indemnify Virtual Contact, its Affiliates, suppliers, vendors and advisers for any action, demand or claim (including legal fees and legal costs) derived from any breach by the User or Affiliate to this agreement; including, without limitation, any of those derived from:

a) Any aspect related to the use of the website

b) The information contained or available on or through said website, or of insults, defamation or any other conduct in violation of this agreement by the User in the use of the indicated website.

c) The violation of applicable laws or international treaties related to Copyrights, Intellectual Property and the protection of personal data, contained or available on or through the website.


Virtual Contact reserves the right, at its sole discretion, and without the need for notice or notification to the User, to:

a) Definitively terminate this agreement.

b) Discontinue or permanently stop publishing the website without any responsibility for Virtual Contact, its Affiliates, or its suppliers.


These TERMS OF SERVICE, as well as the Additional Terms, constitute the entire agreement between the parties, and supersede any other agreement or agreement previously entered into.

Any clause or provision of this agreement, as well as of the Additional Terms, legally declared invalid, will be eliminated or modified at the option of Virtual Contact, in order to correct its vice or defect. However, the rest of the clauses or provisions will maintain their force, obligation and validity.


Inactivity on the part of Virtual Contact, its Affiliates, or its suppliers to the exercise of any right or action derived from this agreement, at no time should it be interpreted as a waiver of said rights or actions.


This agreement, the interpretation and the fulfillment of the present TERMS OF SERVICE, will be subject in accordance with the Mexican laws; The parties expressly submit to the laws of commerce, protection of personal data, industrial property, and both federal and local civil laws that may additionally apply in their case; Similarly, to settle any controversy related to this agreement, they submit to the jurisdiction and exclusive competence of the courts of the City of Guadalajara, Jalisco, Mexico, expressly waiving any other jurisdiction that may correspond to them by virtue of any other present address. or future, or for any other cause.

Date of last update:

5 of July of the 2020

Virtual Contact

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